Baby Shaping Head Support Pillow

• We process all orders within 2–3 business days after receiving your order.
• Delivery usually takes 10–15 business days, depending on your location and product availability.
• Once your order has been shipped, you will receive a confirmation email with tracking details.
• We are not responsible for delays caused by courier services or unforeseen circumstances (like weather, strikes, etc.).

Currently, we do not have a return or exchange policy.

• Please check all product details carefully before placing your order.
• In case of damaged or wrong items received, please contact us within 48 hours of delivery with photo proof at our support email.
  
• After review, our team will assist you with the best possible solution.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).